Tuesday 14 December 2010

Unicorn 180 Club Memberships

The League Secretary Keith Hickling recently emailed Unicorn Darts about them still not sending out NEW 180 club memberships for players in the league, he got the following response:

Hi Keith

I look after the Unicorn Darts website and thank you for your email. Due to a combination of technical issues, staff changes and, dare I say it, a lack of focus on our part, we have got behind with sending out the 180 Club certificates.

We normally collate all entries on a monthly basis and try to have each months entrants live on the site by the middle of the following month and the certificates sent out within a couple of weeks of the names going live.

It is a fact that we have been discussing this internally within the last 48 hours and we plan to start clearing the certificate backlog next week.

We are far from happy with our performance on this and it is way below the standards we set ourselves. I can therefore only apologise on behalf of Unicorn Darts for the inconvenience this has caused.

With kind regards

Peter Johnson

No comments:

Post a Comment